Fix To install your app or game remove a device from your account error

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While downloading an app from the Microsoft Store on Windows 11 or Windows 10, if you get an error message saying To install your app or game, remove a device from your account, here is how to solve the problem. This is a common problem when using Microsoft Store from the same account on multiple computers.

The entire error message says something like this:

To install your app or game, remove a device from your account

Ten of your devices already have apps and games from the Store installed on them. This is the limit. Delete a device to make room for this new one.

To download an app from the Microsoft Store, you need to add a Microsoft account to it. Whenever you add a Microsoft account to your computer, the computer is registered there. At any time, you can use a Microsoft account on up to ten computers to sign in to the Microsoft Store to download an app or game. This means that when you download an app on the eleventh computer, you will get the message aforementioned error.

The bad thing about this practice is that it doesn’t remove a computer from your account even if you delete it. You must manually remove the computer from your computer in order to continue the installation process on a new computer.

To install your app or game, remove a device from your account

To fix the error To install your app or game, remove a device from your account on Windows 11/10, follow these steps:

  1. Delete a device
  2. Use a new Microsoft account

To learn more about these steps, keep reading.

1]Delete device

To install your app or game, remove a device from your account

This is the solution that will help you in most situations as long as you don’t have more than ten computers. You can simply delete an unused computer linked to your account to fix this problem. The easiest way is to click on the Delete a device button visible in the error message window. However, if you missed it, you can follow these steps to manage Microsoft Store accounts:

  • Open any browser and enter this URL: account.microsoft.com/devices/content
  • Enter your account credentials to log in.
  • Find a device that hasn’t been used for a long time or that you want to delete.
  • Click it Ungroup button.
  • Click on the Ungroup button in the confirmation window.

After that, restart the Microsoft Store app on your computer and check if you can download any app or not. Also, if you click on the Delete a device button visible on the error message window, it will redirect you to the same page as mentioned above. In this case, all you have to do is log in to your account to get started.

2]Use a new Microsoft account

To install your app or game, remove a device from your account

If you don’t want to unlink or remove a computer from your Microsoft account, this is the best solution for you. You must use a new Microsoft account to download an app or game from the Microsoft Store. To do this, open the Microsoft Store app, click on the profile picture and select the Logout option. Then you can click the Login option and enter your new account details.

What happens when I remove a device from my Microsoft account?

There are two types of deletion related to this question. First, you can remove a computer from Microsoft account, which will help you get rid of your email account, synchronization, etc. Second, you can unlink a Microsoft Store account from your original Microsoft account. In this case, you will remain within the limit of ten devices.

How do I unlink an app from my Microsoft account?

To unlink an app from your Microsoft account, you need to go to the account.live.com website and sign in to your account. Here you’ll find all the apps you’ve given access to in the past. Click an app or service that you want to unlink from your Microsoft account. Click on the Remove these permissions button. Once done, it will be deleted from your account.

That’s all! I hope this guide has helped.

Read: Microsoft Store is missing, not showing or not installed in Windows 11/10.

To install your app or game, remove a device from your account

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