End of Fitbit support for PC music file transfers


If you own a Fitbit Versa, Versa 2 or Ionic, you will soon be unable to transfer music from your computer to your Fitbit device. In a support page marked with 9to5GoogleFitbit says it’s shutting down its Fitbit Connect app, leaving you with only two ways to download music to your device: a paid subscription to Pandora or Deezer.

Fitbit Connect is a companion app for Mac and Windows computers that lets you sync fitness data between devices and transfer music to older Fitbit devices. Fitbit has phased out the software in favor of its mobile app, as it no longer recommends users download it from its setup page.

But without access to Connect, there’s no way to download music to your Fitbit without a paid subscription to Pandora or Deezer. On its support page, Fitbit says “you may be eligible for a 90-day trial” of either service, which will cost you $9.99/mo for Deezer Premium or $4.99/mo for Pandora Plus after the trial is complete.

However, this change does not affect new Fitbit models, as they do not offer the ability to transfer files between your PC and your Fitbit device (devices like Versa 3 and Sense already only allow you to download music via Deezer or Pandora). If you own an older Fitbit that has the ability to store music, you’ll still have access to the music files you have on your Fitbit device right now – you just won’t be able to download additional songs without Pandora or Deezer past October deadline.

Many users use their Fitbit devices to control the music they listen to on their smartphone, whether they’re streaming music through Spotify or listening to songs already downloaded to their phone. Still, access to local music files can be useful if you listen to music offline or want to use your Fitbit without your smartphone.

While Fitbit doesn’t explain why it’s getting rid of Fitbit Connect, it’s possible there just isn’t enough demand to keep the service up and running. Google (Fitbit’s parent company) did not immediately respond to The edgerequest for comment.


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